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Subject Area
Improving conflict resolution skills
Focus
Negotiation skills
Simulation Title
Negotiating parental consent for medical procedures
Introduction Theoretical Background Exercises Role-play Cards Facilitator's Notes Extra Resources
Learning Aim

To develop nurses' negotiation skills in addressing parental concerns about necessary medical procedures.

Learning Objectives
  1. Utilise negotiation techniques to facilitate parental agreement on the necessity of the procedure.
  2. Demonstrate effective communication skills to address parental concerns empathetically.
  3. Use evidence-based reasoning to explain the importance of a medical procedure.
Simulation Scenario

Characters

Nurse: A paediatric nurse is advocating for a CT scan for the child.

Parent: A concerned parent hesitant about the procedure due to fears about radiation and stress for their child.

Background

Jamie, a 7-year-old child, fell from a tree earlier in the day and was brought to the emergency department with symptoms suggesting a possible concussion. The physician has recommended a CT scan, but the parent is reluctant due to concerns about radiation and unnecessary stress.

Setting

The interaction takes place in a consultation room within the hospital. The child is waiting in another area, accompanied by the other parent.