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Subject Area
Enhancing communication skills
Focus
Active listening
Simulation Title
Communicating with a confused and fearful patient
Introduction Theoretical Background Exercises Role-play Cards Facilitator's Notes Extra Resources
1 . Active listening involves listening without making any verbal or nonverbal responses.
2 . Paraphrasing is when you repeat exactly what the speaker says.
3 . Asking open-ended questions is a good way to encourage more detailed responses and ensure understanding.
4 . Nonverbal communication only includes facial expressions.
5 . Summarizing information helps ensure everyone is on the same page and can clarify misunderstandings.
6 . Which of the following is the best way to clarify understanding during a conversation?
7 . Which of the following is an example of an open-ended question?
8 . Which of the following is a key technique for enhancing clarity in your explanations?
9 . What is one way to demonstrate nonverbal attentiveness during a conversation?
10 . Why is self-reflection important in practicing nonverbal awareness?